söndag 17 januari 2010

Ciaté Blood Bath!

The smell that tells you something awful happened, and probably to a gorgeous polish you wanted for a long time.

This is the Ciaté collection. The poor murder victim is called Power Dressing. This is the fall collection from 2009, and apart from the crime that has obviously taken place here, it is a lovely collection.

Look how the ones left seems all forlorn, I will have to comfort them somehow.. but they are so messy!!

I bought it at ABC Beauty Shop and I have been very happy with their customer support and shipping in the past. They ship internationally and are a pleasure to deal with.

This time the wrapping was not enough, they just wrapped a single layer of bubble plastic around the package of nail polish. I tried to save the remaining polishes, but they were terribly stained and had all suffered from PTSD (post traumatic stress disorder). I will try to get a new lot from ABC Beauty Shop, and I'll keep you all updated on the progress.

The biggest question here is: Whodunnit? Was it the mail man? I will keep my suspicions to myself for now and investigate further.


I have gotten a very fast and polite reply from ABC Beauty Shop. They will resend the collection to me ASAP.

Great news! I do trust them, the only other issue I have had with them was resolved in the same way, fast and polite. If you live outside Great Britain and still have a soft spot for these bowed beauties, try ABC Beauty Shop.

(and I'm not affiliated or payed by them in any way, I am just a happy customer)

4 kommentarer:

  1. Oh my! This sucks...now all the others are ruined too. Let them know what happened to your package. They should package it well enough so they would break. Sending you new polish is the least they can do.
    It never happened to me before...keeping my fingers crossed it never will.

  2. Oh crud! That's horrible. I'd email them these pictures, they should replace the whole package for you, if they have good customer service! :( Let us know!

  3. How devastating! I am so sorry this happened to you. Can there not be a claim made with the carrier that delivered it? I agree w/Nicole... I would definitely call about this as this should have never happened if packaged correctly and handled w/care.

  4. Thank you for your support in this horrible accident/crime! ;-)

    (I'm so happy I don't live in Port au Prince, then probably my whole polish collection would be smashed - and maybe my children too..)

    Seriously, I really appreciate your concern. I have sent an e-mail to the e-tailer with a link to this site. I will let you know and edit the original post to show if the seller cares or not.
    As I wrote, I have been happy with customer support in the past, but the worst thing that ever happened was a missing bottle of polish in an order (which they sent out in a new package the same day I complained about it, stellar service!).