Talk about total fail!
I first opened the glue bottle. Somehow I got the cap but nothing else. When I looked at it I realized that the brush part was still in the bottle and the cap had separated into two parts. Well, I’m not a picky customer, so I figured I maybe could pry the brush part from the bottle and use it anyway.
Double fail!!
I managed to pry the brush part from the bottle, and what happened? Here a picture says more than a thousand words!
Yes, I got a nice stick (keep your thoughts to yourselves, ladies..;-) )
But in this case, a stick without brushes is not much use, right?
I will mail HeadToToe with a complaint and let you all know how how it turns out. My poor nail, I had to cut it down to painfully short..
Oh, that stinks! I hope that you can get a new one!
SvaraRaderaWell Poo!
SvaraRaderaI've had similar stuff happen to me, and its a total "........uh.......WELL CRAP" moment!
Good luck with Head2Toe!
~Christy
Not Cool!
SvaraRaderaThat is so disappointing! I hope Head2Toe takes care of the situation quickly for you.
SvaraRaderaOh my goodness! That is crazy. I've had the cap thing happen to me before, but I've never seen that with the brush! :( Hopefully Head2Toe will replace that for you immediately. My bad thumb break is FINALLY growing out now.
SvaraRaderaOh, no! Bummer! :(
SvaraRaderaOh great I just bought the kit from Head2Toe. I didn't check it out.
SvaraRaderaDon't worry about it Lucy, I just think I was unlucky. Everybody else except me has been happy with the kit.
SvaraRaderaJust a quick update on HeadToToes excellent customer service. They will send me a new kit, free of charge! :-)
SvaraRadera